From first orders to real scale
Luminous Cards (Germany) is an established distributor within the trading card industry, working with retail partners across multiple markets. For over one and a half years, Luminous Cards has been collaborating with The Acrylic Box as a supplier of premium acrylic cases.
In describing The Acrylic Box, Luminous Cards first highlights the company’s clear specialization: “We like that TAB isn’t trying to do to everything. They’re fully focused on acrylic cases, and you notice it; they truly built a brand around it.”
That specialization is reflected in the way products are presented and supported: “Everything around it is just well done. Packaging, quality, product info. That helps our retail partners a lot.”
Luminous Cards describes the collaboration as a partnership, shaped by ongoing dialogue and shared problem-solving: “This goes beyond just supplying products. We can be honest with each other and throw ideas on the table. If something can be better, we say it, and it gets picked up.”
“We’ve seen suppliers grow fast and then struggle. TAB seems to have it under control.”
As demand increased, scalability became a key factor in the collaboration: “We’re growing and they keep up — which isn’t a given in this market. We’ve seen suppliers grow fast and then struggle. TAB seems to have it under control.”
Like many fast-growing companies, The Acrylic Box encountered challenges in the early stages of the partnership. Luminous Cards highlights how these situations were handled: “In the first months, a few things were still a bit clunky, mainly around product assets and how quickly those could be adjusted — we know that’s a common hassle on the supplier side. What mattered most was that they owned it, fixed things quickly, and adapted to what we needed.”
What mattered most was that they owned it, fixed things quickly, and adapted to what we needed.”
The decision to continue and invest in the collaboration was driven by alignment between both companies: “Quality matters, of course. But what really made the difference is that we think the same way and we both put in the effort.”
Looking ahead, Luminous Cards expresses confidence in the direction The Acrylic Box is taking: “They’re getting better all the time and on their way to becoming one of the leading players in their field. They’re already more professional than they realize.”
— Luminous Cards, Distributor Partner