Last updated: 01-04-2026
These Terms of Service (“Terms”) apply to all offers, orders, agreements, and deliveries of The Acrylic Box (“TAB”, “we”, “us”).
1. APPLICABILITY
These Terms apply to all business relationships between TAB and its customers, including retailers and distributors. Any terms and conditions of the customer are expressly rejected unless explicitly agreed otherwise in writing. TAB may, at its sole discretion, agree to customer-specific agreements or conditions. Where agreed, these shall prevail over these Terms.
2. BUSINESS CUSTOMERS
TAB operates as a B2B supplier. Orders are intended for professional parties acting during business. Occasional direct sales to consumers (e.g. at trade shows) are excluded from these Terms and may be subject to separate conditions.
3. CONSUMER SALES
TAB primarily operates as a B2B supplier. In the event of direct sales to consumers (for example at trade shows or events), such transactions are limited in scope and may be subject to separate terms. To the extent that mandatory consumer protection laws apply, such laws shall prevail over these Terms.
4. ORDERS AND AGREEMENTS
Orders may be placed via:
- The TAB portal
- Email communication
An agreement is concluded only after explicit confirmation by TAB. TAB reserves the right to refuse, suspend, or cancel any order at its discretion.
5. PRICING AND PAYMENT
Prices and payment terms are agreed per customer. Unless agreed otherwise:
- All prices are exclusive of VAT, duties, and shipping costs
- Payment must be made in accordance with the agreed terms or invoice
TAB reserves the right to adjust pricing in the event of:
- Updated dealer or distributor arrangements
- Renewed agreements
- Changes in cost structure
6. MINIMUM ORDER QUANTITIES (MOQ)
Minimum order quantities may apply to orders. Unless explicitly agreed otherwise in writing, stated MOQ requirements are binding.
7. DELIVERY AND SHIPPING
TAB operates via a fulfillment partner based in the Netherlands. Orders are dispatched from this warehouse to the customer. TAB applies Incoterms as agreed per order. Risk remains with TAB until dispatch. Risk transfers to the customer upon shipment. TAB is not responsible for delays, losses, or damages occurring during transport once the shipment has been handed over to the carrier.
8. DELIVERY TIMES
Any delivery times provided by TAB are indicative and non-binding. TAB shall not be liable for delays resulting from external factors, including but not limited to production, logistics, or force majeure.
9. COMPLAINTS AND RETURNS
Customers must inspect deliveries upon receipt. Any complaints regarding damage, defects, or discrepancies must be reported to TAB without undue delay after delivery. Returns are only accepted if:
- Approved in advance by TAB
- The issue has been verified
- In case of technical defaults
TAB reserves the right to determine the appropriate resolution.
10. LIABILITY
TAB’s liability is strictly limited to direct damages. The total liability of TAB, for any claim, shall not exceed the invoice value of the relevant order.
TAB shall not be liable for:
- Indirect or consequential damages
- Loss of profit, revenue, or business opportunities
- Damage resulting from the use or storage of products
11. PRODUCT USE
TAB products are intended solely for protective and display purposes. The customer is responsible for the proper use and storage of TAB products. Where TAB products provide protection against UV exposure, such protection is inherently limited, cannot be considered complete, and may decrease over time. Accordingly, products stored in TAB cases should not be exposed to direct sunlight or prolonged UV exposure. TAB shall not be liable for any damage to stored items, including but not limited to trading cards, collectibles, or related assets, caused by UV exposure, environmental conditions, or improper use or storage.
12. INTELLECTUAL PROPERTY
All intellectual property rights relating to TAB products, branding, content, and materials remain the exclusive property of TAB. Customers are granted a limited, non-exclusive, non-transferable right to use TAB-provided materials solely for the promotion and sale of TAB products. Any other use requires prior written consent.
13. ACCOUNT AND PORTAL USE
Use of the TAB portal is optional. TAB reserves the right to:
- Suspend or terminate accounts
- Restrict or revoke access
- Modify or discontinue portal functionality
at its discretion and without prior notice.
14. NON-EXCLUSIVITY
TAB does not grant exclusivity by default. Any exclusivity arrangement must be explicitly agreed in writing and may be subject to additional conditions.
15. DATA AND PRIVACY
The processing of personal and company data is governed by the TAB Privacy Policy.
16. APPLICABLE LAW AND JURISDICTION
These Terms are governed by Dutch law. Any disputes arising out of or in connection with these Terms shall be exclusively submitted to the competent court in the Netherlands.
17. CHANGES
TAB reserves the right to amend these Terms at any time. The latest version will always be available on the website and shall apply to all future transactions.